28th January 2019
These User Terms are important so please read them carefully. They apply when you browse our website at www.forhims.co.uk ("Website").
By using our site, you confirm that you accept these User Terms and that you agree to comply with them. If you do not agree to these terms, you must not use our site. We recommend that you print a copy for your records.
We may change these User Terms from time to time so you should check back regularly to see if anything has changed. The changes will become effective from the next time that you access the website. The User Terms were last updated on the date set out above.
We may also make changes to the Website from time to time and will try to notify you of any significant changes on the Website.
Who we are, what we do and contacting us
We are Hims UK, Limited, company number 11534245 and with registered address: 4 More London, Riverside, London, UK, SE1 2AU ("Company", "we", "us").
Through our Website, we provide a platform to enable users to create an account and obtain (i) online physician consultations, (ii) if prescribed by the online physician, certain prescription medications from third-party service providers, and (iii) certain other products or services made available by us on the Website (the "Services").
The terms by which you can order Services and by which we provide the Services to you are set out in our Service Terms.
Your rights and restrictions
The Website is for your own personal and non-commercial use only.
The Website is intended for use only in the United Kingdom
When using the Website and your Account, you agree not to:
attempt to undermine the security or integrity of the Website, Company's computing systems or networks or, where the Services or Website are hosted by a third party, that third party's computing systems and networks. Company will report any security breach to the relevant law enforcement authorities and will co-operate with those authorities by disclosing your identity to them;
use, or misuse, the Services or Website in any way which may impair the functionality of the Services or Website, or other systems used to deliver the Services or Website or impair the ability of any other user to use the Services or Website;
attempt to gain unauthorised access to any materials other than those to which You have been given express permission to access or to the computer system on which the Services or Website are hosted;
transmit, or input into the Services or Website, any files or data that may damage any other person's computing devices or software, content that may be offensive, or material or data in violation of any law (including data or other material protected by copyright or trade secrets which you do not have the right to use);
create links to the Website unless Company gives you prior written consent;
attempt to modify, copy, adapt, reproduce, disassemble, decompile or reverse engineer any computer programs used to deliver the Services or to operate the Website except as is strictly necessary to use either of them for normal operation and other than as permitted by law;
impersonate any other person while using the Website;
conduct yourself in a vulgar, offensive, harassing or objectionable manner while using the Website; or
If you use any communication tools available through the Website (such as any forum, questionnaire or message centre), you agree only to use such communication tools for your domestic purposes and in accordance with the law. You must not use any such communication tool for posting or disseminating any material unrelated to the Website or for advertising or marketing purposes.
When you make any communication on the Website, you represent that you are permitted to make such communication. Any communications shall be conducted in a courteous manner. Company is under no obligation to ensure that the communications on the Website are legitimate or that they are related only to the use of the Services.
Your personal information
Other than as set out in these User Terms the Website is provided on an "as is" and "as available" basis. Company makes no representations or warranties of any kind, express or implied, as to the operation of the Website or the Services or any information, content, materials or products included or referenced on the Website.
Company does its best to ensure that the information accessed through the Website is accurate and up to date but cannot guarantee that this will always be the case.
Company aims to make the Website available to you all the time but sometimes it may be unavailable due to maintenance or to factors outside of Company's control, such as the internet.
Company follows industry standards and processes to prevent against the introduction of viruses, malware and malicious attacks that may harm the Website or the device that you use to access the Website, but Company cannot guarantee that the application will be totally free from viruses and malware.
Company does not guarantee that the Website will be compatible with all hardware and software that you may use.
Company's rights and obligations
Company may change, modify, amend or remove some or all of the functionality or content on the Website at any time.
Company reserves the right to remove any communication or any material held within the Website at any time in its sole discretion.
You agree that Company is free to use any comments, information or ideas contained in any communication you may send to us without compensation, acknowledgement or payment to you for any purpose whatsoever, including, but not limited to, developing, manufacturing and marketing products and services and creating, modifying or improving the Website, Services or other products or services.
Company and/or Company's licensors are the owners of the Website, which includes (but without limitation) any software, applications and domains made available through it.
Our liability to you
These User Terms do not exclude or limit Company's liability (if any) for:
death or personal injury caused by Company's negligence;
fraudulent misrepresentation; or
These User Terms and all communications between us will be in English. No other languages will apply to these User Terms.
You may not transfer any of your rights under these User Terms to any other person.
We may transfer any of our rights under these User Terms to any person or ask any person to fulfil any aspect of it so long as the performance of these User Terms is not affected.
Only you and we have any rights under these User Terms. No other person shall have any rights under these Terms.
Each of the paragraphs of these User Terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.