Money Back Guarantee

You are eligible to receive a full refund of the amount you paid for a 60-day supply of Sildenafil (P) purchased through Hims if you satisfy the terms and conditions described below.

To receive a refund, you must fulfill the following requirements:

  • Use the product for 60 days as directed by your healthcare provider*
  • Submit a refund request to support@forhims.co.uk along with your order number any time between 60 and 120 days after your shipment was delivered
  • You submitted your order with the Money Back Guarantee.

Refund requests will not be accepted 60 days before or 120 days after the shipment delivery date. Refunds will be made to the payment method you used to make the original purchase. You may be asked to return any remaining product. Limit one refund per customer per eligible product. Returning customers who sign up through the Hims platform again are not eligible for a refund. Additional items from your order are not eligible for a refund.

*If you are experiencing side effects or have a question about how to use the product, message a healthcare provider through our platform.